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Privacy Policy

This Privacy Policy was last updated December 17th, 2025

PRIVACY POLICY

Selah Photography LLC, doing business as DHC Media (“Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, book services, or interact with us.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

  1. WHO WE ARE

This Privacy Policy applies to Selah Photography LLC dba DHC Media, located at:

3455 Ringsby Ct, Suite 143
Denver, CO 80216
info@dhcmedia.co

This Policy governs all websites and landing pages we operate, including those built on WordPress.

  1. INFORMATION WE COLLECT
    A. Information You Provide Directly

We may collect the following personal information when you complete a form, request a quote, book a session, participate in a content shoot, or communicate with us:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Photos, video content, or media captured during production
  • Uploaded forms, questionnaires, or documents
  • Any information you voluntarily submit during onboarding or communication
  • Customer or account information through scheduling, CRM, or project systems

B. Information Automatically Collected

When you visit our website, we and our service providers automatically collect certain data, including:

  • IP address
  • Device information
  • Browser type
  • Approximate location
  • Pages visited and time on site
  • Click behavior
  • Heatmap interactions (if applicable)
  • Google Analytics 4 tracking data
  • Advertising and tracking data via:
  • Meta Pixel
  • LinkedIn Insight Tag

This data helps us understand behavior, improve our site, and optimize marketing.

  1. COOKIES & TRACKING TECHNOLOGIES

Our websites use cookies and similar technologies to:

  • Personalize your visit
  • Improve performance
  • Analyze website traffic
  • Support retargeting and advertising campaigns
  • Tools may include:
  • Google Analytics 4
  • Meta Pixel
  • LinkedIn Insight Tag
  • TikTok Pixel (if installed)
  • Google Ads Remarketing Tags
  • HubSpot tracking
  • WordPress and plugin-based cookies

By clicking “Accept” on our cookie banner, you consent to the storage of cookies. You can disable cookies in your browser settings.

  1. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Communicate with you about inquiries, bookings, and projects
  • Schedule and manage video and content production services
  • Send confirmations, instructions, and updates
  • Improve our services, workflow, and website experience
  • Personalize marketing and retargeting
  • Send marketing emails and SMS messages (with consent)
  • Maintain internal records and project files

Comply with legal and accounting requirements

  1. HOW WE SHARE YOUR INFORMATION
    We do NOT sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

Mailchimp (email marketing)

  • HubSpot CRM, Scheduling & Marketing Tools
  • Acuity Scheduling
  • Stripe and QuickBooks Online (payment processing)
  • Dropbox (file storage)
  • ShootProof or similar delivery platforms (if used for assets)
  • Monday.com (project and task management)
  • Web hosting, analytics, and advertising service providers
  • Service providers receive only the information needed to perform their functions.

  1. SMS COMMUNICATIONS

We may send:

  • Inquiry follow-up messages
  • Scheduling confirmations
  • Production reminders
  • Service-related updates
  • Occasional marketing messages

You may opt out at any time by replying “STOP.”

SMS delivery platforms may include HubSpot, Dialpad, or equivalent tools.

  1. EMAIL COMMUNICATIONS

You may receive:

  • Booking confirmations
  • Pre-production and onboarding information
  • Service-related communication
  • Marketing emails, tips, and updates
  • You may opt out at any time by clicking “unsubscribe” or emailing info@dhcmedia.co
    .
  1. HOW YOU CAN OPT OUT OR REQUEST CHANGES

You may:

  • Unsubscribe from marketing emails
  • Reply “STOP” to SMS messages
  • Submit a request through our contact page
  • Email info@dhcmedia.co
    to:

Request a copy of your data

Update or correct your information

Request deletion of your data

We will respond within a reasonable timeframe.

  1. DATA RETENTION

We retain customer data until a user requests deletion, unless a longer retention period is required for legal or operational purposes.

  1. PAYMENTS
  • We process payments using:
  • Stripe
  • QuickBooks Online
  • We do not store complete credit card information on our servers.

  1. THIRD-PARTY LINKS

Our website may include links to outside websites. We are not responsible for the content or privacy practices of those websites.

  1. CHILDREN’S PRIVACY

DHC Media does not knowingly collect personal information from children under 13.
Our services and websites are intended for adults and business professionals.

  1. SECURITY

We take reasonable administrative, technical, and physical precautions to protect your data. No system is completely secure, and we cannot guarantee absolute protection.

  1. YOUR RIGHTS
  • Depending on your jurisdiction, you may have rights to:
  • Know what personal information we collect
  • Request access to your data
  • Request deletion
  • Request correction
  • Opt out of marketing communications
  • We honor all lawful privacy-related requests.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The date at the top reflects the latest version.

  1. CONTACT US

For privacy questions or requests:

Selah Photography LLC dba DHC Media
3455 Ringsby Ct, Suite 143
Denver, CO 80216
info@dhcmedia.co